CleryonRostering and Scheduling
Scheduling Assistant
A remote assistant who coordinates appointments, bookings and recurring schedules using your existing systems, so the calendar stays organised and current.
Role overview
What this role covers.
A Scheduling Assistant keeps schedules and bookings organised. The role manages appointments and recurring schedules, makes calendar changes, sends confirmations and follows up where needed, all within your existing systems. The support is shaped around how you schedule work, so the calendar stays accurate and easy to rely on.
Why this role exists
The work that keeps slipping needs an owner.
Scheduling is a constant stream of small tasks. Bookings, changes, confirmations and follow-ups add up, and a disorganised calendar leads to missed or double-booked appointments.
A Scheduling Assistant gives this work consistent ownership, so the calendar stays current and bookings are handled in an orderly way.
What this role can help with
Practical, recurring support.
- Managing appointments and recurring schedules
- Making and recording calendar changes
- Coordinating bookings across people and resources
- Sending confirmations and reminders
- Following up on schedule changes
- Keeping the calendar accurate and conflict-free
What good support looks like
The outcomes you should see.
- Appointments and schedules are kept current and accurate
- Calendar changes are made promptly and recorded
- Bookings are coordinated without conflicts or double-ups
- Confirmations and reminders go out reliably
- The calendar is something you can rely on at a glance
Responsibilities
Day-to-day ownership.
- Manage appointments and recurring schedules in your system
- Make and record calendar changes accurately
- Coordinate bookings across people and resources
- Send confirmations and reminders
- Follow up on schedule changes and outstanding responses
- Keep the calendar free of conflicts and double-bookings
- Flag scheduling clashes or capacity issues
What this role is not
Clear boundaries.
- This is scheduling support, not a planning or resourcing decision role
- It does not set priorities or capacity without your direction
- It does not provide advice that requires formal qualifications
- It works within the systems and authority you provide
Best-fit profile
Who tends to do this well.
- Two or more years in scheduling, coordination or administration
- Organised, accurate and detail-focused
- Confident with calendars and scheduling tools
- Clear written communication in English
- Reliable with confirmations and follow-ups
Set up for success
Clear from the start, visible as it runs.
What Cleryon helps clarify before the role starts
- The schedules and booking rules the role will manage
- The scheduling system and access the role will need
- Working hours and the overlap required with your team
- Confirmation and reminder timing and wording
- How clashes and exceptions should be handled
How progress can be kept visible
- Agreed working hours and a regular check-in rhythm
- A shared view of the schedule and pending changes
- Regular updates on bookings, changes and follow-ups
- Clear notes kept against schedule changes
- A simple way to flag clashes or urgent changes
Related support roles
Other roles in Rostering and Scheduling.
Rostering Coordinator
A remote coordinator who supports roster preparation, shift changes and team communication across recurring schedules, so coverage stays organised.
View this roleShift Coverage Support Coordinator
A remote coordinator who assists with open shifts and last-minute changes, so coverage activity is handled consistently and gaps are escalated early.
View this roleNext step
Talk through this role with us.
Tell us what is taking too much time and what you would like this role to take ownership of. We will help shape it around your workload, systems and working hours.